🔔 Important Notice The load functionality is temporarily unavailable. We apologise for any inconvenience this may have on your plans to load your WeSwap card. The card is fully functional and any available funds can be spent. We will provide regular updates here.
⚠️ Click here for Old WeSwap account closure and refunds Q&A
You can load your WeSwap account with a debit card (Visa and Mastercard) and bank transfer. Unfortunately, you can’t load by credit card, PayPal or direct debit.
To load your account:
If you are loading via Bank Transfer:
You will be able to choose between Local and Swift transfer details:
Please note fees apply on bank transfer load, you can review them here.
If the sending bank supports instant transfers, the transfer will arrive in a few seconds. Otherwise, it will take up to 2 working days.
If it has taken more than 2 working days, please do get in touch with us here below, by sending a copy of your proof of payment. This will need to show:
As soon as we receive this, we’ll investigate and get back to you.
If you are loading via Debit Card:
Debit card loads are instant.
Choose which currency you need and how much you want to swap, we'll take care of swapping your money - instantly!
To swap, first make sure you've loaded your account with some money (See previous FAQ).
Then you're good to swap your travel money.
… and you're done, your swap confirmed. Click Done and you will return back to the main Wallet screen
How much will I get?
We'll show you how much you'll get after fees in the TO currency when you create a swap and enter the amount from.